We collect personal information such as your name, email address, and contact details when you voluntarily provide it, such as when you subscribe to our newsletter or fill out a contact form.
We also automatically collect non-personal information, including your IP address, browser type, and access times. This information is used to improve the functionality and user experience of the Site.
How We Use Your Information
We use your personal information to:
- Respond to your inquiries and requests.
- Provide updates, newsletters, and promotional materials if you’ve subscribed to them.
- Improve our services, products, and user experience.
Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website and conducting our business, provided that they agree to keep your information confidential.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and gather information about how the Site is used. You can adjust your browser settings to refuse cookies, but be aware that this may affect your experience on our website.
Children’s Privacy
Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe that a child has provided us with their personal information, please contact us, and we will take steps to remove such information.
Virginia Consumer Data Protection Act (VCDPA) Compliance
We comply with the VCDPA, which applies to the collection and processing of personal data from Virginia residents. To request access, correction, or deletion of your data, or to raise any privacy concerns, please contact us at hello@rivercityboroglass.com
California Consumer Privacy Act (CCPA) Compliance
If you are a California resident, you have the right to request access to and deletion of your personal information. To exercise these rights, please contact us at hello@rivercityboroglass.com
General Data Protection Regulation (GDPR) Compliance
If you are in the European Union (EU), we acknowledge and comply with your data protection rights under the GDPR. You have the right to access, rectify, or erase your personal data. To exercise these rights or inquire about our data processing, please contact us at hello@rivercityboroglass.com
Data Security
We take reasonable measures to protect your personal information, but no method of data transmission over the internet is entirely secure. We cannot guarantee the security of your data during transmission.
User Consent for Payment Processing
By making a payment on our Site, you agree to the processing of your payment information by Stripe. You can review Stripe’s privacy policy and data processing agreement for more information on their data handling practices.
Payment Processing Information
We use Stripe for payment, analytics, and other business services. Stripe collects and processes personal data, including identifying information about the devices that connect to its services. Stripe uses this information to operate and improve the services it provides to us, including for fraud detection and prevention. You can learn more about Stripe and its processing activities via privacy policy at https://stripe.com/privacy.
Information Sharing
While we do not store or process payment data, our payment processor (Stripe) may share certain transaction-related information with our business, such as order confirmation details.
Changes to this Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page with a revised “last updated” date. Your continued use of the Site after such changes signifies your acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or comments about this Privacy Policy or wish to exercise your data protection rights, please contact us at hello@rivercityboroglass.com